Last Updated: June 28, 2025
Welcome to Data Lab! These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
Data Lab provides a media data analysis and content monitoring platform designed for governments, institutions, and businesses. Our services include, but are not limited to, media monitoring, media landscape analysis, data analytics, market surveys, and the creation of detailed reports and insights. Our platform processes vast amounts of publicly available data from various media outlets, including news websites and social media platforms.
To access certain services, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Our Content and Platform: All intellectual property rights in the Data Lab platform, website, technology, software, and content (excluding client data and public media content) are owned by or licensed to Data Lab. You may not copy, modify, distribute, sell, or lease any part of our services or software.
Data and Reports: All reports, analyses, and data insights generated by our platform as part of our services are the intellectual property of Data Lab. Upon payment for services, you are granted a limited, non-exclusive, non-transferable license to use the reports and data we provide for your internal business purposes.
Public Media Data: The data we collect from public media sources is not owned by Data Lab. We provide a service to analyze and present this data in an organized format. Your use of any third-party content is subject to the terms and conditions of the respective content providers.
If you utilize our “Enterprise Survey Solutions” or upload any data to our platform, you retain all rights to your data. You grant Data Lab a worldwide, non-exclusive, royalty-free license to use, process, and analyze your data solely for the purpose of providing the services to you. You represent and warrant that you have all necessary rights and permissions to provide this data to us for processing.
Pricing: Service fees are outlined in your service agreement or on our website. We reserve the right to change our pricing upon notice.
Payment: You agree to pay all applicable fees for the services you subscribe to. All payments are non-refundable unless otherwise stated in your service agreement.
Trials: If you start a trial, you may have limited access to our services for a specified period. At the end of the trial, you will need to purchase a subscription to continue using the services.
Our services are provided on an “as-is” and “as-available” basis without any warranties of any kind, either express or implied. Data Lab does not guarantee that our services will be uninterrupted, error-free, or completely accurate. We make no representations regarding the quality, reliability, or completeness of any public media data.
To the maximum extent permitted by law, Data Lab and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our services. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid to us for the services in the six (6) months preceding the claim.
You agree to indemnify, defend, and hold harmless Data Lab and its affiliates, directors, and employees from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to our services at any time, with or without cause, and without notice, if you breach these Terms. Upon termination, your right to use the services will immediately cease.
These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms or your use of the services will be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the services after any changes constitutes your acceptance of the new Terms.
