Saudi Data and AI Authority (SDAIA)

How #Datalab Transformed Decision-Making

Datalab's Media Monitoring Service has completely transformed how we handle media data. It now provides us with clear, comprehensive visibility into our media presence, along with tailored analytics that enable fast, efficient, and data-driven decision-making.

Challenges

The client faced a critical challenge: the need for comprehensive media monitoring spanning multiple global sources across diverse languages and platforms – including digital media and Twitter – with 24/7 coverage. Additionally, they required precise analytics and specialized reports to evaluate the performance of various campaigns, presenting data in clear, easily digestible formats for all decision-makers.

Solutions

  • 24/7 monitoring service for digital media and Twitter in multiple languages.
  • Comprehensive media analytics through manual reports and customized interactive dashboards.
  • Access to analytics via web and mobile applications.
  • Weekly and monthly monitoring and measurement of media performance for campaigns of the Authority, SDAIA, and Tawakkalna app.
  • Flexible and rapid approach for adding new and relevant media sources.
  • Providing machine translation service directly within the applications.

Results

  • Accurate reports supported faster data-driven decision-making based on clear insights.
  • Comprehensive and continuous media coverage enabled the team to track media performance in real time.
  • Greater ability to evaluate campaign effectiveness and optimize media engagement.
  • Time and effort savings through customized dashboards and high-quality automated reports.

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